Adzuna logo

GPS Associate

Location: Singapore
Company: Accenture Pte Ltd
foundit (Monster)
Apply for this job



Job Description

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at .
Role Description:


  • Develop deep knowledge within a complex product group

  • Investigate and prioritize advertising issues, escalating to a specialist when appropriate for further troubleshooting or de-bugging.

  • Own tasks end-to-end until they are assigned to specialist.

  • Discern product confusion from bugs, identify solutions, and advise the sales team advertisers to accomplish the advertisers desired outcome

  • Effectively and concisely communicate resolution, technical resolution, workarounds, or product confusion to the sales team

  • Partner with product support group specialists to identify solutions to advertising bugs and product confusion

  • Facilitate a high-end customer experience related to support for advertising bugs

  • Mentor team members and own product support areas.

Qualifications

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at .
Role Description:

  • Develop deep knowledge within a complex product group

  • Investigate and prioritize advertising issues, escalating to a specialist when appropriate for further troubleshooting or de-bugging.

  • Own tasks end-to-end until they are assigned to specialist.

  • Discern product confusion from bugs, identify solutions, and advise the sales team advertisers to accomplish the advertisers desired outcome

  • Effectively and concisely communicate resolution, technical resolution, workarounds, or product confusion to the sales team

  • Partner with product support group specialists to identify solutions to advertising bugs and product confusion

  • Facilitate a high-end customer experience related to support for advertising bugs

  • Mentor team members and own product support areas.

Job Description About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy an

Skills: Program

Experience: 0.00-50.00 Years

Apply for this job

Salaries

The number of jobs in each salary range for all:

Similar jobs

GPS Associate
Accenture
Singapore
GPS Associate
Accenture
Singapore
GPS Associate
Accenture
Singapore
GPS Associate
Accenture Pte Ltd
Singapore
GPS Associate (Fresh Graduates)
Accenture
Singapore