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EUC Specialist (PM, Solutioning) - Permanent

Location: Singapore
Company: GMP Technologies
foundit (Monster)
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• Solution Architecture,
- As Solution Architect, understand and realize customer's target architectures and perform solutioning through coordinate with internal teams, partners/vendors and key stakeholders.

• Technical Expertise
- Lead on-going projects for end user workspace to enhance the experience of collaboration, mobility, performance, security, and service level.
- Contribute to the development of digital workspace and desktop engineering.
- Provide expertise to regional teams and collaborate with head office stakeholders.

• Risk and Control
- Provide timely escalation and resolution of major issues to Management and Head Office teams.

• Client and Stakeholder Engagement
- Act as liaison between end users and IT team to understand business requirements for end-user services, design and implement new solution or enhancements.
- Partner with customer's planning section to ensure alignment of all platform architecture processes, standards, strategies and roadmap.

• Projects & Other Responsibilities
- Prepare and present regular project reports and documentations.
- Ensure project status and progress are communicated to stakeholders and IT teams in a timely and concise manner.

Job Requirements

  • Bachelor's Degree in IT, Computer Science or equivalent with more than 5Âyears of experience supporting IT End User Service in a large organization.
  • Microsoft certification – Intune, MS 365 mobility and security, Managing Modern Desktops, Modern Desktop Administrator, MS Azure certification, MCSA/MCSE.
  • ITIL Certification with good understanding of ITIL Change, problem, and incident management frameworks.
  • Proven experience in solution, architecture, design for desktop OS engineering, virtualization.
  • Proven experience in collaboration and workgroup for project delivery
  • In-depth knowledge on MS O365, Group Policy, AD Trusts, AD Sites and Services, DNS, DHCP, and DFS.
  • Knowledge in ID authentication architecture to achieve Single Sign On between on-premise and private cloud environment.
  • Knowledge and practical experience with Microsoft Intune and Windows 10 OS control.
  • Hands-on knowledge in End User Technology Services including: Virtual Desktop Delivery Services, Email, File, Print, Instant Messaging, Unified Communications Tools and Mobile Device Management
  • Good communication, interpersonal and presentation skills.

For more information, please visit to www.gmprecruit.com and search for Job Reference: 18912
To find out more about this opportunity, please contact Tang Lee Ling at [HIDDEN TEXT]Â
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

The successful candidate will manage the next generation workspace domain such as solution, planning, delivery of projects and operation escalation.

Skills: Intune, Windows 10, Vmware, Vdi, Active Directory, Euc, End User Computing

Experience: 5.00-15.00 Years

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