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Application Support Analyst (Middleware)

Location: Singapore
Company: GMP Technologies
foundit (Monster)
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  • Responsible for the L2 support and troubleshooting for production incidents and critical system interface through Middleware system.
  • Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
  • Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.
  • Propose improvement for systems based on identified process gaps.
  • Standardize processes through developing implementation, integration and documentation in accordance to set standards
  • Identify and propose suitable processes for automation and implementation.
  • Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes and emergency application changes deployment.
  • Highlight and escalates risk issues to relevant parties in a timely manner.
  • Participate in system restoration for Disaster Recovery exercises.

  • Diploma/Degree in Computer Science or Information Technology from a recognized institution.
  • Hands on experience in maintaining and supporting Middleware software such as MQ, Connect Direct and IBM ESB.
  • Hands on experience in scripting on both UNIX and Windows environment. Possess good understanding and competency in scripting in shell or VB.
  • Experience in project implementation on Middleware software and has set up channel establishment between multiple system integration.
  • Experience in production incident support on Middleware software.
  • Knowledge of scheduling/ automation tools
  • Experience in DevOps software tool kit such as OpenShift and Jenkins for CI/CD use case, would be a plus.
  • Experience in Banking/ Financial industry will be added advantage.

For more information, please visit to and search for Job Reference: 18917
To find out more about this opportunity, please contact Tang Lee Ling at [HIDDEN TEXT]
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

Responsible for the support of Regional banking system, working hour will be based on regular office hour. Incumbent will also responsible for the support of production work scheduled after office hour and on weekend.

Skills: Application Support, Production Support, Sql, Mq, Middleware, Esb, Banking, Itil, Dos, Unix, Vba

Experience: 5.00-15.00 Years

Education: Diploma, Masters/ Post Graduate

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