Reports directly to the Facility Manager with responsibility for Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing property maintenance.
Responds, interfaces with client to understand their inquiries and feedbacks. Ensures timely and excellent quality service delivery to clients. Follows up with clients to ensure and improve customer satisfaction.
Performs daily inspection within a corporate office for amenities cleanliness and to provide comfortable ambiences for the occupants. Keen eye to observe work place safety.
Proficient in raising and close work orders and or building management request using Computer Maintenance Management System.
Support the FM Manager on reviewing periodic reports including financials, accruals, and explains variances.
Assists in the preparation of operating and capital budgets.
Assists in preparing monthly Key Performance Indicators reports.
Managing utility trackers and identifying operation cost saving initiatives.
Processes monthly invoices and to ensure timely payment to vendor.
Ability to obtain and compare quotations, and provide business justification to client for approval. Support to create and issue purchase orders to vendor timely.
Conduct and put in place regular Vendor performance management. Maintain and developing good relationship with vendors and building management.
Ability to review service agreement contract and develop Standard operating procedures for site operation.
Supporting the FM Manager/ Procurement in developing Scopes of Work, obtaining necessary vendor setup forms and documentations.
Managing of inventory such as but not limited to water filters, face masks, work tools.
REQUIREMENTS
Degree in Mechanical, Electrical Engineering or relevant FM discipline
FM experience within manufacturing field
Customer Service oriented
Strong leadership, capable of managing a team of engineers/technicians with minimal supervision
Confident, resourceful, able to drive initiatives in providing solutions