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Risk Associate, SHOPLINE Singapore

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Location: Singapore
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SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.

What you’ll be doing:

  • Conducts risk assessments, collecting and analyzing documentation, statistics, reports, and market trends.

  • Understand payment network rules, Reviews and assesses risk management policies and protocols; makes recommendations and implements modifications and improvements.

  • Identify and help minimize risk posed by fraudsters, across the globe such as product, engineering, and data science with a focus on the Risk/Fraud mitigation

  • Use data and models to support the development of risk mitigation strategies and interventions while preserving and improving the user experience

  • Establishes policies and procedures to identify and address risks in the organizations services and departments.

  • Participate in project definition and idea generation, work on collaborative projects with partners

  • Demonstrated analytical and problem-solving skills, including the ability to recognize non-obvious patterns

  • Ability to work and learn independently, react quickly, and solve problems, utilizing the available resources

  • Self-disciplined, diligent, proactive and detail oriented

  • Ability to effectively manage time, and individually prioritize multiple tasks of competing priority

  • Ability to determine situational needs and provide appropriate solutions

  • Communicate efficiently and present findings to the leadership team to strengthen business decisions

Who we are looking for:

  • Bachelor’s degree in Business, Accounting, Finance, Law or related disciplines.

  • Good command of written and spoken English and Mandarin.

  • 2 or more years of experience relevant in risk management, fraud investigation, chargeback investigation, or financial analysis

  • Deep knowledge of e-commerce payments space would be a big plus

  • Ability to work with technical teams

  • Exceptional communication skills, oral and written ability to clearly and concisely communicate in various situations, both internal and external

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