Community Manager/ Specialist, English

Responsibilities

• Build up our social media presence in the different social media platforms such as Facebook, Twitter, Instagram, Discord, Reddit, Tik Tok
• Grow, maintain, and monitor the community in our social media channels
• Organise and execute community campaigns for our games
• Review, proofread, edit, and localise games related content in English language to ensure quality, accuracy and that content is relatable to the audience in the region
• Prepare reports on overall community sentiment and notable trends and provide constructive feedback
• Create content for articles, social posts, videos, and FAQs to help enhance the community gameplay experience
• Analyse the activities of the gaming community across all social media platforms

Requirements

• Excellent command of English both verbal and written
• At least 2 years of experience in relevant fields in community or social media
• Proficient in the usage of social media platforms, new media, and community tools
• Strong passion for online gaming, online communities, and social networking
• Deep understanding of how to measure and increase engagement in all forums, including but not limited to social channels, blogs, FAQs, live streams, and more
• Familiar with online tools to track and report community and social media metrics
• Exceptional problem solver who enjoys working in a fast-paced environment

Preferred Qualifications

• Experience in the gaming industry