Support the development of the Portfolio Management function, awareness, and understanding of the Financial institution (FI) with the Client and the on account CBRE Portfolio Management team.
Interface directly with the Client to understand and interpret the Clients needs, demands, and changes within their broader business environment, and investigate and advocate how CBRE can best support the Client. Continuously keep informed of new CBRE services, technologies, and market insights, and evaluate the opportunity of integrating these into the Client partnership.
Work within the day-to-day operations of the Portfolio Management function within Singapore, ensuring they deliver to time all necessary reporting, transactions and financial reporting requirements.
Main Objectives of the role
Support where required in the recommendations and agreement on price caps with the Client
Support, where required on the marketing of the Clients, owned portfolio - answer inquiries, Conduct site inspection as required
Review proposals, negotiate with Tenant/Landlord, to achieve the best price and conditions for the Client in new leases, renewals, rent reviews
Support in the review of proposals, negotiations with Tenant/Landlord, to achieve the best price and conditions for the Client in new leases, renewals, rent reviews for the retail and office network for any Transactions that fall within the Portfolio Management responsibility
Where required notify the Client on expiring leases or upcoming rent reviews, advise the Client of its rights and obligations under the leases
Support in the negotiation of termination and/or make-good obligations;
Support in the negotiation of pay-out of lease residual, sublease and/or assignment to minimize dead rent and advise the implications of each option to the Client + surrender of leases from internal Client lets.
Support in the review of contracts, seeking solicitors input and highlight any deviations or anomalies that may require engagement with the Client
When required, ensure the timely return of cash security deposit when a lease has ceased
Support in the preparation of annual budgets and participate in reviews for owned and/or leasehold commitments and if necessary, other periodic basis
Establish and maintain good landlord-tenant relationships and where applicable
Provide Support in the ATM batch approval process
Update the Client's internal database and prepare reports for Finance, and Procurement's retention
Communicate with Courier services for delivery
Look after all Government, local authority billings and fill in standard forms (i.e. Government rates and Rents)
Work with Client internal and prepare billing issues - for manual billing and new leases until automated.
Consolidation of batch approval documents for submission to Business Unit.
Process e-stamping of the Leases for the Client
Update WIP and SharePoint on a regular basis
Monitor potential upcoming tenders
Any ad-hoc reports as required
A recognised Degree / Diploma in Real Estate, Facilities Management, Engineering, Business or related discipline
A reasonable level of analytical Skills: qualitative and quantitative
Able to work independently with minimal supervision
Good attention to detail
Time management skills: start to show understanding on how to manage concurrent tasks in parallel and prioritise accordingly
Presents solutions to problems, escalating in a timely manner where necessary.
Driving Customer Service Levels
Proactively managing customer relationships
Demonstrates excellent understanding of customer needs
Reasonable presentation skills
Sensitive to cross-cultural exposures
Good communication (verbal & written)
Ability to respond effectively to sensitive issues.
Ability to write reports for submission to manager.
Ability to discuss effectively with employees, management, and client groups to contribute to activities/workload underway.
Ability to ensure contactability and respond to clients, landlords, and management on a timely basis