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IT System Engineer

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Location: Singapore
Company: Biomedia Holdings Pte Ltd
Hours: Full time
Workable
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  • Day-to-day support to the Group’s IT infrastructure (local and regional), including servers, desktops, IP phones, email, software, printers, backup systems and networking equipment etc
  • Provide technical support and level 1 and 2 helpdesk service to staff/ end users on PC hardware, software, applications and other IT related requests
  • Conduct user training on systems, software applications (SharePoint & O365 suite) and IT security
  • On-boarding of new hires and off-boarding of users
  • Administer and upkeep IT administrative documentation such as network diagrams, user accounts, internal assets loan and review or amend SOP/processes
  • Internal IT migration projects (Planning, Testing, Execution)
  • Provide ad-hoc support as and when required including off-hours support in the event of service outages and preventive maintenance routine whenever applicable.
  • Any other duties as assigned

Requirements

Experience

  • Diploma/Degree in Computer Science, Information Technology or related field
  • 3 years of IT administration related experience, with prior experience in managing IT vendors (overseas and local)
  • SI work experience and skills set is a preferred advantage
  • Ability to communicate effectively with internal and external stakeholders

Skills

  • PC and network troubleshooting
  • Administration and management of servers, storage, networking and appliances, virtualization, mobility and remote access services
  • Veeam Backup, AD & File Server, SQL Server, Anti-Virus, Email Security
  • Systems/Applications software patching/update management (Preferred)
  • NAVision Windows version (Preferred)
Knowledge
  • Knowledge in administrating Microsoft technologies: Windows Server, Active Directory, IIS, Exchange online, SharePoint online, Microsoft 365 licensing and services
  • Knowledge in network, LAN, WAN, VPN, segregation of network (VLAN) would be an advantage
  • Knowledge in Mobile Device Management and Disaster Recovery Solutions
  • Knowledge in Cloud infrastructure and services is a plus
  • Understanding of security issues and execute the necessary procedures to maintain a secure system environment
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