IT Manager

• Manage a team of IT vendors (overseas and local) to ensure effective operations of our IT infrastructure in Singapore HQ and giving peripheral support to the offices in Malaysia, Thailand, and Vietnam
• Deliver innovative technological advancements and bringing digital transformation to our business via a cloud infrastructure platform
• Manage a MSO365 environment with experience in SharePoint and Teams Sites collaboration coupled with MS Intune experience
• Manage multiple tenant and licensing management of O365 including a robust ticketing system
• Planning and responding to network outages and installing, supporting, and maintaining servers or other computer systems
• Preservation of company data and information security, control structures, network access and backup systems
• Maintain and implement systems and IT administrative documentation including SOP and operational workflows
• Review, implement and uphold the effective implementation of IT policies and operations protocols
• Assist the relevant teams in the fulfilment of Business Continuity Planning (BCP), Disaster Recovery Planning (DRP) and Cyber Security Incident Response Plan
• Fastidious tracking of IT Assets / Equipment, purchase of IT related equipment and control IT related inventories
• Enjoys training end-users, and being the consultant for computer problems beyond the knowledge of technical staff
• Handle annual budgets, reviewing quarterly expenses and achieve VALUE OPTIMIZATION
• Active in managing new projects and activities as assigned by the COO (reporting Director) and the Board of Directors

Requirements

• Degree in Computer Science, Information Technology, or a related disciple
• 7 years of IT infrastructure and operations experience, with at least 3 years in a leadership function
• Proven ability in business partnering and project management
• Hands-on in:

• Knowledgeable in (good-to-have):

o Administrating Microsoft technologies: Windows Server, Active Directory, IIS, Exchange online, SharePoint online, Intune, Office 365 features and services
o Systems/Applications software patching/update management

• Ambitious, business-centric, proactive, and able to operate independently with minimal supervision

• Takes initiative and able to inspire and empower direct and indirect reports
• Strong analytical and problem-solving skill, A GOOD ORGANIZER AND TEAM LEAD