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Desktop Support Engineer ST-FNC220412 009/01

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Location: Singapore
Company: Xcellink Pte Ltd
Contract type: Contract
Workable
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The Company:

Our client is a multinational information technology and electronics company. With their expansion scheme, they are now looking for a Desktop Support.

As a Desktop Support, you will be responsible for the following:

  • Responsible for the installation and daily operations support for facility management of platforms to meet agreed business needs & service levels.
  • Perform troubleshooting for platform related problems.
  • Involve in platform implementation/upgrade projects.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Respond promptly to incidents, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

Requirements

  • Certification: Information Technology.
  • Mandatory Skills : Asset Life Cycle Management.
  • Supporting Skills: Microsoft Windows.
  • Preferred Skills: ITIL foundation
  • Fresh grads are welcome to apply.
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