Desktop Support Engineer ST-FNC220412 009/01

The Company:

Our client is a multinational information technology and electronics company. With their expansion scheme, they are now looking for a Desktop Support.

As a Desktop Support, you will be responsible for the following:

• Responsible for the installation and daily operations support for facility management of platforms to meet agreed business needs & service levels.
• Perform troubleshooting for platform related problems.
• Involve in platform implementation/upgrade projects.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Respond promptly to incidents, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

Requirements

• Certification: Information Technology.
• Mandatory Skills : Asset Life Cycle Management.
• Supporting Skills: Microsoft Windows.
• Preferred Skills: ITIL foundation
• Fresh grads are welcome to apply.