Work with internal teams to obtain an in-depth understanding of the product and documentation requirements
Create and maintain the information architecture
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Write easy-to-understand user interface text, online help and developer guides
Perform product testing / integration testing.
Review product documentation
Requirements
Minimum of 2 years working experience in technical writing or documentation.
Ability to deliver high quality documentation paying attention to detail
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Excellent written skills in English
Chinese reading/writing is a plus as client is in China
Knowledge in security (cryptography, network security, single-sign on) or banking processes (segregation of duties, role-based access control, two factor authentication) will be a major advantage
Expectations:
Willing to share & learn the knowledge and experience with others