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Account Management Executive, Digital Logistics (Multiple roles)

Location: Singapore
Company: Hatch Asia Consulting
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“Unifying Purpose, Shaping Careers” – We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

Our client, hiring more than 1000 employees worldwide, they are an asset-light company with integrated logistics capabilities and innovative solutions that solve clients’ and partners’ complex logistics issues.

If you are interested & suitable in Account Management in the fast paced Digital Online Shopping Space with skills in Customer Communications, Marketing, Multi-tasking & Strong Excel skills, click the APPLY NOW button!

The Challenges

  • Be the Liaison Executive for brands, managing their digital sales channels on marketplaces (Lazada, Qoo10, Shopee, Redmart, etc) - B2C & B2B
  • Work closely with internal and external teams to plan promotional calendars and activities.
  • Track marketing ROI (i.e. sales driven from channel promo activities).
  • Plan and present reports on account progress, goals and initiatives to share with team members and stakeholders.
  • Work with design, sales and internal team members to ensure all deliverables are met.
  • Work with internal team to brainstorm, propose and execute promotional mechanics.
  • Manage e-commerce website development, including its price, content and monthly promotions.
  • Manage the pricing and assortment strategy and co-responsible for P&L with Channel Management Leads as well as managing given budget.
  • Forecast, measure and report key e-commerce metrics including GMV, number of orders, average order value, discounts etc.
  • Work with external team to set up product listings, shop-in-shop designs and ensure content is aligned with brands’ marketing and promotion plans.
  • Timely execution of promotions (e.g. alignment of campaign calendars of the various channels with the brand.
  • Work closely with internal and external stakeholders (brand owners, channels, digital marketing team) to drive digital sales.
  • Work with operations to ensure a smooth fulfilment process and higher customer and consumer experience.

What It Takes

  • Candidate must possess at least a Diploma.
  • At least 2 years of working experience in the related field.
  • Good written English with a flair for writing and producing online content.
  • Able to handle multiple tasks and deliver on the tight timelines given.
  • Possess strong attention to detail and good interpersonal and client management skills.
  • Creative thinking in digital marketing ideas.
  • Familiar with managing social media platforms such as Facebook, LinkedIn, Twitter, Instagram will be an added advantage.

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