Digital Delivery Manager

We are looking for a Highly Talented Digital Delivery Manager with good client facing and negotiation experienced. Want to belong to a Global Operations for doing world class Innovative Solutions to multiple client.

Responsibilities :

• Lead the Practice in Focus areas: Delivery, Presales, Practice Management, and Mentoring.
• Active participation on strategic engagements - SME, Program Management, Project Management.
• Articulate value proposition to clients, prospects, partners & stakeholders.
• Respond to RFPs which includes writing, reviewing, and presenting client proposals. Handle work statements, proposals and support contract creation. Exposure with Local government projects is an added advantage.
• Document, optimize and continuously improve workflows, templates and end-to-end business processes and policies related to Project Delivery.
• Juggling multiple and conflicting priorities in a timely and sensitive way, with full transparency.
• Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution
• Managing and leading complex stakeholders towards optimal solutions while helping them understand resource constraints and prioritization
• Holding the teams to the highest standards, project discipline and accountability
• Continuously improving the delivery model and strategy, implementing and managing delivery with the associated teams.

Mandatory Skills :

• Minimum Diploma or Bachelors in Engineering or Business
• Minimum 8-10 years of experience in various domains such as Retail/ Banking/ Healthcare/ Insurance/Digital, etc.
• Good years of experience in project roll-outs in Asia.
• Technical knowledge in various technology and project management tools.
• Exposure to multi projects implementation and support.
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Project Management and Team management experience
• Team management: o Assist in recruiting, up-skilling, and mentoring team members o Ensure adequate team staffing and ensure team members receive adequate training for the position they hold. o Must have already managed directly team members
• Delivery Management o End-to-End operational oversight, from project proposals, project kick-offs, up to management of regular invoicing
• Account management o Building long-term relationships with Organization’s valuable accounts
• Good to have Project Management certifications (Prince, PMI)
• Experience in working in complex environment and with distributed teams.
• Very good communication skills with customers, team and stakeholders
• A French Speaker

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