IT Executive

JOB PURPOSE

To ensure eduCLaaS network and system is maintained reliably and efficiently

MAIN TASKS/RESPONSIBILITIES

• Manage and monitor wireless & wired network utilisation to ensure reliable performance

• Manage and monitor storage and application server

• Follow-up on desktop, network, and applications issues and troubleshoot systems in a timely manner to minimise system downtime as well as provide technical support to unresolved issues brought to the attention

• Required to provide support standby to eduCLaaS customers

• Configure and provide network connectivity for all PCs, printers and applications

• Perform routine system maintenance and implement LH/LG internal systems when necessary

• Assist in organising and configuring network resources

• Diagnosing hardware and software problems

• Installing/configuring new computers/telephones

• Troubleshooting printers/scanners/copiers

• Maintaining inventory of equipment and supplies (cables, adapters, etc.)

• Knowledge in MS Office 2016, Win 10, Win 7, Win Vista, MS SQL, MS Visio and printer mapping

• Room allocation and management for training events.

• Maintain and manage Email backups.

• Manage AV system

• Manage, schedule and monitor Webinar session of Cisco WebEx Training centre.

Job Prerequisites

IT Executive is independent with limited guidance, works well in a team environment with good problem-solving capability, dynamic decision making and solution-focused.

You are able to work flexible hours.

In order to be successful in this role, we need someone who has

• At least 1 years’ experience in relevant fields

• You must have a scripting knowledge of PHP, Python with Database knowledge of mySQL