Retail Assistant (Full Time)

Who we are:

The Closet Lover is a fashion label based and operated from Singapore. Founded by sister duo, Brianna and Bertilla Wong, the brand has grown over the years and now has a strong retail and online presence in Singapore, Malaysia and Cambodia. Our headquarter and core team is located in Singapore.

At TCL, our brand mission is to build a brand that is focused on family, community and kinship. We believe in reinventing new styles that excite; creating a variety of clothing that can enable every lady to embody true confidence. We’ve accompanied the everyday woman through her moments in life, both big and small, and want to continue to do so as we expand our brand in the region.

We strive to put the customer first, and build both our online and offline experiences around our customer. We’re here to encourage and accompany our community through this journey we call life, and we’re looking for passionate, like-minded individuals to join our growing team!

Our People:

We are family. We believe that the people in the team are our building blocks to creating the best shopping experience for customers. We are in search of people who share our vision, are motivated and have a passion for fashion.

Our brand manifesto encompasses these three lines:

We’re just like you.

We’re here for you, always.

We’re here to live life, together.

Our founders, together with the team, live and breathe this ethos not only in our brand and all its various touch points but also in our everyday work and personal life. We are more than a team; we are also family. We are looking for genuine, thoughtful, trustworthy members who are passionate about building a brand and legacy, as well as expanding their career and personal growth on this journey with us.

As a Retail Assistant at The Closet Lover, you will focus on providing the best TCL customer experience for every customer. You will help ensure the store achieves operational and financial goals and will embody the TCL culture.

Your day-to-day:

• Provide warm, spirited and empathic service to everyone who enters the store
• Embody TCL culture and communicate it to fellow team members and customers
• Learn and harness perfect understanding about our brand and products
• Assist with opening and closing duties
• Keep our store bright, clean and tidy
• Communicating with customers and collaborating with the team
• Organising and preparing the stocks in the storeroom

Requirements

If you are:

• Fond of TCL products and fervent of the brand
• A believer of TCL vision and mission
• A team player who is comfortable with a fast paced environment
• A conscientious self-starter who is able to solve problems and learn from their own mistakes
• Passionate about helping others and likes to put a smile on others’ faces
• Great at communicating and have some experience in any customer-service focused environment / retail industry

We want you!

Benefits

• 8 days off per month
• Health Insurance
• Flexi Benefits
• Staff discount for TCL merchandise and more!