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Associate Programme Director, Defence

Location: Singapore
Company: Singtel Optus
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Are you looking for value adding and impactful work?

Do you want to make a difference with your expertise?

With us, you'll be able to make it happen.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.

We bring people and technology together.

We advance communities and transform industries.

We're searching for a Associate Programme Director to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

The Associate Programme Director is responsible for leading and driving the pre-sales and sales engagement for specific identified key opportunities. This includes overseeing the solution design, optimising the solution to meet the client's requirements based on his/her insights of the client's environment and policy requirements and ensuring that NCS brings forth a compelling value proposition to the client. Such key opportunities usually involve the different Lines of Business internally and multiple government agencies externally. He/she will need to partner with the Lines of Business (LOBs) closely and understand the business strategies involved in solutioning.

Where appropriate, he/she could also build on the existing specific identified key opportunities and his/her own deep domain and market expertise to ideate and develop new opportunities pipeline, in order to further drive sustainable long-term revenue growth. He/she should have an in-depth understanding of the competition in the market and capitalise on industry insights to build trusted business relationships with the client.

Beyond pre-sales and sales engagement, the Associate Programme Director is also responsible for the delivery and implementation of the project after the project is won. This entails partnering with the LOBs and external 3rd party vendors in managing project financials, timelines, and communication governance with internal and external stakeholders.

Reporting to the ITO Programme Client Delivery Lead, the Associate Programme Director also collaborates closely with the Sales Lead and Client Delivery Lead within the CSU, as well as the various management level across the LOBs.


Pre-Sales engagement

  • Lead the solution design with the solution managers and architects from the various LOBs, to produce a complete end-to-end design, optimised to meet the client's requirements, and their governance policies, as well as cost effective for NCS to deliver in an optimal timeline
  • Ensure that the solution design is compliant to the Authority's policies
  • Bring forth insights of the current pain points, and solutions to address the client's pain points, eg. Through business process optimisation, or leveraging on technology to drive digital transformation within the organisation

Project Delivery

  • Review the project lifecycle (initiate, plan, execute and complete)
  • Review project schedules, quality plans, budgets, and communication and risk management plans
  • Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
  • Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
  • Oversee the implementation of the project with regard to schedules, budget, manpower and quality
  • Resolve project overrun issues with Senior Management
  • Monitor and report on project management progress
  • Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage

Customer/Vendor Management

  • Manage contracts and subcontractors
  • Effectively engaged stakeholders in project decisions and execution
  • Build long-term customer relationships by anticipating and exceeding customer's expectation
  • Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Team Management

  • Provide leadership to the project team to ensure that proposals/ enhancements are fully analysed and evaluated for benefits and costs
  • Provide the project team with accurate information about business needs and priorities as well as details about business systems
  • Participate in leadership activities and providing performance feedback and developmental coaching
  • Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

A little about you:

Education and Qualifications

  • Experience in System and Software Development Life Cycle
  • Preferably PMP or System Engineering certified, or equivalent.

Work Experience

  • More than 10 years IT/ICT project management experience
  • Experience managing multiple projects in a coordinated and interrelated way will be advantageous
  • Experience managing mega projects will be advantageous

Skills and Competencies

  • Programme Management
  • IT Project Management
  • Vendor Management
  • Contract Management
  • Risk Management
  • Self-motivated with a positive "can-do" attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Able to lead, develop and maintain respectful and trusting relationship
  • Proficient in written and spoken English

About NCS Group

We want to create the extraordinary, and to impact millions of people everyday.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

We want to invest in you!

Great work is never done alone, and that's why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.

We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.

We're here to make the extraordinary happen.

Learn more at and our LinkedIn Career site.

All profiles are handled with highest level of confidentiality.

Apply today to and be part of the team to Make Extraordinary Happen!


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